Code of Conduct

Recommended Code Of Conduct For NSSA Certificate Holders

  • Promote Social Security education to the public.
  • Provide objective and unbiased advice without regard to product sales and commissions/revenues.
  • Confidentiality of all client information. Social Security numbers may not be transmitted via e-mails or the internet without appropriate security measures or authorization by client.
  • Treat all clients with integrity and respect and professionalism.
  • Honest and fair communications to the public.
  • Continue Social Security education to retain competence.
  • Maintain professionalism in all aspects of providing Social Security services. Demonstrate exemplary professional conduct.
  • Advisor may not disparage National Social Security Advisors program or the National Social Security Association LLC.
  • Divulge all fees, including referral fees and disclose all conflicts of interest.
  • Think “Outside the Box” when reviewing Social Security claiming options with clients.

The NSSA Certificate Program grants a Certificate to those who complete the course and pass the assessment. Certificate holders are allowed to state or advertise that they hold or have earned the National Social Security Advisor (NSSA) Certificate if approved by the certificate holder’s compliance department.

Click here to download the Candidate Handbook for more details on the Program


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